Bookings & Payments Help

Book a studio and find answers about cancellations or changes, payments, invoices, rates, credits and access codes.

Book a studio

Choose your location, studio and time slot and complete your booking online.

Book a studio →

Cancel or change a booking

Check the cancellation conditions and how to use returned credits to book another time slot.

Cancel or change a booking →

Payment & invoicing

See available payment methods, the invoice option and what to do if a payment is declined.

Payment & invoicing →

Rates & credits

Learn how variable rates, longer sessions and the credit system work.

Rates & credits →

Access code

Find your code and learn when access to the building and your studio becomes active.

View access-code help →